The Sitehands Platform automates IT field service delivery to provide quality, standardized, cost-effective outcomes across all asset types, in real-time, globally.
All Sitehands technicians are sourced locally, across the globe. We monitor transactions and bundle skills and work to minimize site visits, get more done with the same tech, giving us a proven track record of saving our customers time and money.
You are the expert in how you want to innovate to grow your business and drive new customer experiences. We are your team to make your vision come to life in the field. We have technicians skilled in emerging tech and IOT around the globe to help you deploy and drive innovation.
It’s the dawn of a new IT services day. We deliver IT field services through local providers in 4,000+ cities around the world.
The Sitehands Platform is built for enterprise requirements, enterprise scale and enterprise compliance. Whether for remote site operations, monitoring and control of onsite activities or orchestrating a multi-site project, we’ve got you covered!
See how Sitehands stacks up to other IT Field Services in the industry.
We don’t just put a tech onsite, we understand the outcome you are seeking to achieve, we curate it, and orchestrate its delivery end-to-end from our Service Operation Center, with no gaps.
Our global platform is available 24/7/365 and integrates more than 15,000 technicians world-wide. All technicians are pre-vetted, fully trained on platform, and follow a standardized methodology to deliver services, allowing us to guarantee your outcome and satisfaction every time.
When you need information on your project, you need it now. We believe that performance reporting should provide real time status across all projects in-flight and performance against your budget.
Sitehands’ unique platform model enables us to ensure consistent IT field service delivery across the globe. We assemble the right technicians, orchestrate and oversee the delivery of services from initial setup to completion. We integrate with your current system to guarantee successful outcomes globally – even if it’s in the middle of nowhere, we are there too.
Our IT technicians are…
• Deeply vetted
• Certified & trained
• Localized in your area
• Rated to ensure the highest level of quality IT field service support
• Monitored throughout the entire lifecycle of a service request
…and ready to deliver quality outcomes now.