our services

global reach. local response.

Global Reach
We believe in global reach, with a local response. Sitehands’ global provider community stands ready at the front line, prepared to respond to your IT field service emergency and planned projects alike. Submit service requests anyplace, anytime and see how we orchestrate IT field services delivery to guarantee quality outcomes globally. enterprise solutions OnDemand marketplace

built for enterprise scale and complexity across the globe

how it works

submit a service request

When it comes to delivering IT field service work, Sitehands understands the infrastructure and the processes needed to deliver high quality and consistent results. We provide a suite of services, such as site assessments, corporate real estate projects, data center services and end user support. The Sitehands Platform leverages the integration of technology and human skills to deliver a model that provides accountability, real time updates and transparency for every field service transaction.
how it works

service operation center (soc)

Our eyes are your eyes. We own the outcome and monitor all transactions, technicians and materials, even in remote locations, throughout the entire lifecycle of a service request. Our 24x7x365 Services Operations Center (SOC) manages the technician’s work from start to finish, directly on the Sitehands Platform, ensuring our customers receive quality IT field service support – whether across town, across the country or across the globe.
how it works

providers deployed

Sitehands has a global workforce of over 15,000 skilled, certified and vetted technicians. We screen all our technicians when they enroll so you don’t have to. We also ensure the right technician with the right skills is deployed for your job. Our Services Operation Center connects local technicians to address our customers’ local needs, increasing the speed of execution and lowering the cost. Our community of technicians aren’t just experts in the field, they are our front line, standing on the wall, ready to deliver!
how it works

quality outcomes achieved

We own the outcome from start to finish, you’re in our hands from beginning to end. The beauty of the Sitehands Platform is how it functions as an integrated ecosystem. We orchestrate field resources to ensure frictionless, predictable and consistent execution every time. This doesn’t happen by accident. Our 24x7x365 Services Operations Center (SOC) manages the technician’s work from start to finish, directly on the Sitehands Platform, ensuring our customers receive quality IT field service support – whether across town, across the country or across the globe.
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case studies

Learn more about current IT field services trends and stories. Or, read about our Partner and Customer experiences.

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experience digital humanity.

With the proper integration of technology and humanity, we’ve re-imagined IT field services.

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